A: Yes, even if you're in negative equity on your car finance agreement, you may still be able to reclaim compensation for mis-selling.
Here's why:
Here are some things to consider:
What to do next:
Important to remember:
Further Resources:
Citizens Advice: https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/
Here's why:
- Mis-selling focuses on whether you were given the right information to make an informed decision about the car finance agreement.
- If the car finance company misrepresented the terms of the agreement or failed to assess your affordability properly, you could have grounds for a mis-selling claim regardless of the car's current value.
Here are some things to consider:
- Evidence of mis-selling: The strength of your claim will depend on being able to prove mis-selling occurred. This might involve documentation like emails, recordings of conversations (if permitted by law), or written quotes demonstrating a significant difference from what was agreed upon.
- Impact of mis-selling: It's important to show how the mis-selling directly affected you. For example, if you were pressured into a longer loan term than affordable or a higher interest rate than you qualified for, this could be grounds for compensation.
What to do next:
- Gather evidence: Collect any documents or communication that might support your mis-selling claim.
- Contact a claims management company: Regulated claims management companies specialise in helping people pursue mis-selling claims and can advise you on the validity of your case.
- Seek legal advice: A solicitor can provide specific guidance based on your situation and help navigate the claims process.
Important to remember:
- Making a claim doesn't guarantee success: Each case is assessed individually.
- The claims process can take time: Be prepared for the possibility of waiting several months for a resolution.
Further Resources:
- Financial Conduct Authority (FCA): https://www.fca.org.uk/
Citizens Advice: https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/