Under the General Data Protection Regulation (GDPR), you have the right to access any personal data a car finance company holds about you. This includes information related to your mis-selling claim.
Here's what you can do:
This information can be helpful for understanding how the car finance company is handling your mis-selling claim and can also be relevant if you decide to take the claim further.
Here are some additional points to consider:
By understanding what data the car finance company holds about you and how it's being used, you can feel more confident throughout the mis-selling claim process.
Here's what you can do:
- Submit a Subject Access Request (SAR): This is a formal request to access your personal data. The car finance company has a legal obligation to respond within one month of receiving your request.
- Information in the SAR: The information you receive in the SAR should include details about the data the car finance company holds on you, the purpose for which it's being used, and who it might be shared with.
This information can be helpful for understanding how the car finance company is handling your mis-selling claim and can also be relevant if you decide to take the claim further.
Here are some additional points to consider:
- You don't usually have to pay a fee to submit a Subject Access Request.
- The Information Commissioner's Office (ICO) https://ico.org.uk/ is the UK's data protection regulator. Their website offers guidance on submitting Subject Access Requests and your data protection rights.
By understanding what data the car finance company holds about you and how it's being used, you can feel more confident throughout the mis-selling claim process.
