Questions and Answers: Reclaiming Car Finance

How can I manage existing car finance debt while waiting for the outcome of a mis-selling claim?

We understand that waiting for the outcome of a car finance mis-selling claim can be stressful, especially when you're managing existing car finance debt. Here are some tips to help you navigate this situation:

Maintain Regular Payments:

  • It's crucial to continue making your regular car finance repayments on time, even while your mis-selling claim is ongoing. Missing payments can negatively impact your credit score and potentially lead to repossession of the car.

Communicate with Your Lender:

  • Inform your car finance lender that you've submitted a mis-selling claim. While they can't necessarily pause your repayments, they might be able to offer temporary solutions like payment deferrals or adjustments (subject to their individual policies).

Explore Budgeting Strategies:

  • Look for ways to tighten your budget and free up some cash to manage your car finance debt more comfortably. Consider creating a budget plan that prioritises essential expenses and identifies areas where you can cut back. There are free online budgeting tools and resources available to help you with this.

Seek Debt Management Advice (Optional):

  • If you're struggling to keep up with your car finance repayments alongside other debts, consider seeking free debt management advice from reputable organisations like Citizens Advice or the National Debtline. They can offer personalised guidance and explore potential solutions like debt consolidation plans (completely separate from your mis-selling claim).

Stay Informed:

  • Keep copies of all communication related to your car finance agreement, mis-selling claim, and any discussions with your lender. This will be helpful if you need to refer back to specific details later.

Remember:

  • The Financial Conduct Authority (FCA) regulates car finance companies in the UK. You can find information about your rights and the mis-selling claims process on their website https://www.fca.org.uk/.

Important Note:

  • Making a mis-selling claim doesn't guarantee a successful outcome or a specific timeframe for resolution. It's best to manage your car finance debt responsibly while you wait for the final decision.

By following these tips and staying informed, you can manage your existing car finance debt more effectively while your mis-selling claim progresses.
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