Questions and Answers: Reclaiming Car Finance

What happens if both parties are unhappy with the FOS decision on a mis-sold car finance claim?

If neither you nor the car finance company are happy with the Financial Ombudsman Service's (FOS) decision on your mis-sold car finance claim, there are limited further options available. Here's a breakdown of what you can do:

1. Consider the FOS decision carefully:

The FOS decision will outline the reasons behind their judgement. It's important to review this document thoroughly to understand the reasoning behind the decision.

2. Accepting the FOS decision:

While it may be frustrating, sometimes the best course of action is to accept the FOS decision. This can save you time and money associated with further legal action.

3. Seeking legal advice:

If you strongly believe the FOS decision is wrong, you can seek legal advice from a solicitor specialising in financial mis-selling claims. They can assess your case and advise you on the potential merits of taking legal action against the car finance company.

4. Taking legal action:

Court proceedings can be complex and expensive. Your solicitor will advise you on the likelihood of success and the potential costs involved. It's important to weigh the potential benefits and risks before deciding to pursue legal action.

Resources:


Important to note:

  • This information does not constitute legal advice. It's always best to consult with a qualified professional for guidance specific to your circumstances.
  • The deadline to take legal action after an FOS decision is usually limited, so it's important to seek legal advice promptly if you're considering this route.
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